Desktop Support Engineer & Web Hosting Expert

4.1+ years experience in Web Hosting, cPanel, Windows Server, Active Directory, Microsoft 365, Networking, PHP Development and IT Support.

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Experience

4.1+ Years

About Me

Desktop Support Engineer with experience in: cPanel, WHM, Windows Server, Office 365, Azure AD, Networking, VPN, MySQL, PHP, Hosting Management, DNS Configuration, SSL Installation, Website Deployment, and Troubleshooting.

Technical Skills

Hosting & Servers

cPanel WHM DNS SSL VPS FTP

Web Development

HTML CSS JavaScript PHP MySQL WordPress

Enterprise Support

Active Directory Microsoft 365 Windows Server VPN Networking VMware

Professional Experience

Desktop Support Engineer

VServ Infosystem Pvt. Ltd. (Client: Subros Limited)

March 2024 - Present

✔ L1 and L2 IT Support
✔ cPanel and WHM Management
✔ SSL & DNS Configuration
✔ Microsoft 365 Troubleshooting
✔ Active Directory Support
✔ VPN & Networking Issues
✔ ManageEngine Ticket Handling

Projects

School Management System

Hosting, Database Connectivity, DNS, Deployment, PHP & MySQL based system.

Hosting & SSL Setup

Domain configuration, SSL installation, HTTPS redirect, WHM Management.

Portfolio Website

Modern responsive portfolio website using Tailwind CSS, JavaScript, PHP, and MySQL.

Education

Diploma in Information Technology (BTEUP)