Available for New Projects

Desktop Support Engineer & Web Hosting Expert.

With over 4.1 years of experience in L1 and L2 IT support, I specialize in server administration, cPanel management, and seamless website deployments within complex corporate environments.

location_on Agra Up

mail shivkumarsavita2@gmail.com

call +91 9548006396

Experience

4.1+ Years

Technical Arsenal

Specialized toolkit for infrastructure and hosting management.

dnsstorage

Hosting & Servers

cPanel/WHM Shared Hosting VPS Basics Domain/DNS SSL Configuration FTP/SFTP

terminalcode

Web Development

WordPress HTML5/CSS3 JavaScript PHP MySQL VS Code Git/GitHub

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Enterprise Support

Active Directory Microsoft 365 Windows Server Networking VMware VPN RDP

Professional Journey

Desktop Support Engineer

March 2024 — Present

VServ Infosystem Pvt. Ltd. (Client: Subros Limited)

check_circle Provided L1 and L2 IT support for desktops, laptops, printers, scanners, and VC systems.
check_circle Managed website hosting tasks using cPanel and WHM for enterprise domains.
check_circle Configured domains, DNS records, SSL certificates, and HTTPS redirection.
check_circle Supported Microsoft Teams, Zoom, and Google Meet troubleshooting.
check_circle Resolved Office 365, VPN, Active Directory, and networking issues.
check_circle Managed incidents and service requests using ManageEngine.
check_circle Installed and maintained Windows systems and business applications.

Case Studies & Projects

School Management System Software

A comprehensive administrative platform featuring specialized modules for Student Information, Fee Management, and Attendance Tracking. Handles complex relational data with optimized database performance.

PHP MySQL cPanel

shiv.co.ma

High-Performance Portfolio Hosting designed for speed and reliability. Features custom SSL integration for secure browsing and DNS optimization to ensure minimal latency across global regions.

WordPress